논문집

원문다운로드
논문명 온라인 리뷰를 통한 P2P 숙박 서비스스케이프 요소 비교연구/Comparative Study of P2P Accommodation Servicescape Elements through Online Reviews
저자명 이연진(LI, YANZHEN) ; 임호균(Lim, Ho-Kyun)
발행사 한국실내디자인학회
수록사항 한국실내디자인학회 논문집  , Vol.33 No.3(통권 164호)
페이지 시작페이지(20) 총페이지(9)
ISSN 12297992
주제분류 계획및설계
주제어 P2P숙박; 객실; 다문화관광객; 실내디자인; 선호도; 서비스스케이프 P2P Accommodation; Rooms; Multicultural Tourists; Interior Design; Preference; Servicescape
요약2 This research evaluates consumer preferences regarding interior design elements in the peer-to-peer (P2P) accommodation sector, focused on the Korean, Chinese, and Japanese markets. By exploring the ‘Servicescape’ theory, this investigation highlights the critical influence of color, lighting, space, and layout on interior design. This study uses preprocessing and word association analysis of Airbnb reviews collected from 17 cities worldwide to identify the varied preferences for servicescape elements across international consumer segments. The analysis unveils a universal desire for adjustable lighting, room size, and thoughtful layout across diverse demographics. Notably, Japanese consumers demonstrate a distinct consideration for the elderly in lighting and layout, alongside a concern for safety in layout.In contrast, Chinese consumers prefer bold color palettes and sense of spatial privacy. Korean consumers prefer minimal color schemes with low saturation and enhanced space connectivity. Based on these findings, the research proposes tailored design recommendations for each targeted country/region, carefully considering the distinct traits and demands of the local consumer base. These recommendations are poised to enhance the satisfaction levels within accommodation environments and the importance of cultural adeptness in the architectural planning of P2P accommodation.
소장처 한국실내디자인학회