| 요약2 |
As economic conditions improve, interest in health continues to increase and the focus of medicine is shifting from treatment to precautionary management. Subsequently, health examination centers which are generally affiliated to hospitals are receiving attention as core independent medical institutions. However, since health examination centers are genuine service providers on condition they have participation from doctors, nurses, and patients the design and improvement of such facilities is not simple. Thus, this study applied the pedestrian-based discrete event simulation (DES) to exsiting health examination centers, analyzed their problems, and identified improvement measures. Five types of assessments and verification indicators were presented which were derived through a specifically developed simulation analysis tool. The examination time and patient capacity were calculated through simulations, and the causes of delay to the examination time were identified. Based on the achieved results, improvements are proposed through adjusted patient capacity and improved space layouts. A quantitative analysis of the effects of the suggested improvements including reduced examination time and patient travel distance and rearrangement of congested areas are also presented. |