논문집

원문다운로드
논문명 디자인 호텔의 서비스스케이프 유형과 특성에 관한 연구/유럽의 디자인 호텔 사례를 중심으로/A Study on the Types and Characteristics of Servicescape of Design Hotel - Focused on the Case of the Design Hotel in Europe -
저자명 이승희(Lee, Seung-Hee) ; 이현수(Lee, Hyunsoo)
발행사 한국실내디자인학회
수록사항 한국실내디자인학회 논문집  , Vol.24 No.6(통권 113호)
페이지 시작페이지(68) 총페이지(11)
ISSN 12297992
주제분류 계획및설계
주제어 디자인 호텔 ; 서비스스케이프 ; 서비스스케이프 특성 ; 계획 Design Hotel ; Servicescape ; Servicescape Characteristics ; Planning
요약2 The servicescape of a design hotel means the physical environment in which a service is produced and consumed. Servicescape refers to the comprehensive physical environment perceived by users and is composed of physical elements such as ambient conditions, space, function, signs, symbols and artifacts. For a successful operation of a design hotel, it is necessary to investigate the design hotel's servicescape types according to characteristics of design hotel's servicescape to provide various servicescape. The purpose of this study is to classify the types of servicescape on design hotel and analyze characteristics through the case study. A case study on Europe's design hotels to find various servicescape design methods was conducted. According to characteristics of design hotel the types, it is also categorized into four different types: history/tradition, art/culture, collaboration, locality. The case study demonstrated that European design hotels were making many efforts for their uniqueness and differentiation by considering the cultural and historical characteristics of their city and providing art and cultural space for their community. Design hotels in Korea should not only provide visitors with opportunities to have special experience through the nation's own culture and history but also serve as a place of community activities.
소장처 한국실내디자인학회